Shipping, Returns and FAQ
Due to the nature of our products, returns and/or refunds will not be accepted due to change of mind. However, you may choose a refund or exchange if an item/s has a major problem. This is when the item:
is significantly different from the description
For any Refund or Exchanges please email Whitefirstname.lastname@example.org. All cancelled orders are subject to a 5% cancellation fee to cover Administration, Paypal & Credit Card Fees that are all non refundable.
Shipping Method & Time frames:
Our Current dispatch time frame is 1-5 business days. Our Preferred method is Australia Post. Estimated Delivery time frame in Australia is 2-10 Business days.
Express Post is an option in the shipping options at the checkout. Express can take 1-2 days to get to you once sent depending on Australia Posts efficiency to your specific location
Our generic items make up 95% of our orders, we will not be accepting Pay Later Options on Custom Orders.
Frequently Asked Questions
Do you offer Afterpay - YES we do we also offer Zippay and Humm
Do you do Pickup - yes local pick-up is Rockhampton QLD
Dispatch time frame - Current dispatch time is 1-5 business days